Please find below a quick overview of the most frequently asked questions about i40-Portal. If you have any further questions, please contact us by phone on +49 6421/9915-0 or by e-mail at kontakt@INOSOFT.de. We will be happy to help!
Data collected during a session such as uploaded documents or video screenshots are linked to the machine. If a further session on the same machine should be necessary at a later date, the information from previous sessions will still be available.
Of course, it is also possible to place 3D content such as holograms in the user's field of vision. If the technician uses data glasses like the HoloLens on site, he can even interact with the 3D content.
If there is a firewall or other infrastructure component between the engineer and the technician that prevents a direct connection, the connection is made via a server on the Internet. For this purpose, an outgoing connection to the Internet is established via TCP and UDP ports 3478 as well as a randomly selected UDP port from the range 49152 to 49999.
i40-Portal is an innovative Augmented Reality application for real-time support of employees, technicians and users on site. The solution combines physical and digital workspaces to help your employees work smarter, faster and safer.